Onlingo Ripoff dishonest fraudulent billing San Francisco California
I was recently the victim of this apparently spreading scam. They advertise 2 free CDs at only the cost of shipping. Then they bill you for copies that you havn't even received yet, and totally unauthorized. I payed the 6.95 shipping and handling for the original order and today (2 months later) I was billed for 76.90 which cleared my bank account completely unauthorized and I had no idea of the charges. I have contacted both onlingo and my bank and expressed that these charges were unauthorized and I will be filing a dispute form. I will be stopping payment, and completely cancelling account/service.
I strongly advise anyone to completely avoid this company and their deceptive fraudulent practices.
Stephen
Castle Hayne, North Carolina
U.S.A.
1 Updates & Rebuttals
Jennifer
Suisun City,California,
U.S.A.
Customer Service is Available
#2UPDATE Employee
Tue, March 20, 2007
Hello,
This is a message from Onlingo Customer Service. Onlingo is the leader in interactive language learning products.
We are posting this message to make sure that anybody reading this knows how to contact our Customer Service department with any problems or questions.
Here at Onlingo, we are dedicated to our customers, and we take Customer Service very seriously. Please contact us via phone at 800-949-6880, via email at support@onlingo.com or via the web at www.onlingo.com.
Representatives are available to assist you Monday through Friday from 7:00am to 5:30pm PST, and Saturday from 7:00am to 3:30pm PST.
Regards,
Onlingo Customer Service
800-949-6880