ONLY THE FINEST COOKIES AND WANDI'S I PAID FOR A PRODUCT AND WAS PROMISED IT WOULD BE READY BY A CERTAIN DATE AND THE INDIVIDUAL INVOLVED , THEN CALLED ME BACK AND SAID WE CANNOT PROMISE IT FOR THAT DATE BUT WE WILL BE HAPPY TO DELIVER IT TO YOU ON ANOTHER DATE, WELL THE DATE CAME AND I WAITED FOR THE DELIVERY AND NO ONE OR NOTHING SHOWED UP AND NO PHONE CALL WAS MADE TO ME ,SO I CALLED THEM AND THEY DENIED THE ORDER, & NO PRODUCT CRANSTON Rhode Island
ON A CERTAIN DATE I MADE A PHYSICAL ORDER WITH THIS COMPANY AND I EVEN WAS ASKED TO PAY IN ADVANCE, AND SO I DID, IN THE AMOUNT OF $10.70. THE INDIVIDUAL (IAN) THEN HAD TOLD ME TO COME AND PICK IT UP ON THE FOLLOWING MONDAY. HE THEN CALLED MY HOUSE THE NEXT DAY ONLY TO SAY THAT THEY COULDN'T HAVE IT DONE ON MONDAY BUT THAT HE WOULD DELIVER THE PRODUCT ON THAT THURSDAY AT 11 AM. WELL THURSDAY CAME AND NO PRODUCT WAS DELIVERED (AS I WAITED FOR THIS PERSON TO SHOW UP AS PROMISED) AND NO PERSON OR PHONE CALL WAS MADE TO TRY TO CONTACT ME AT ALL. I WAS VERY PUZZLED, AND SO I CALLED THE COMPANY ONLY FOR THE OWNER TO ANSWER AND DENY THAT THE ORDER WAS EVEN MADE IN THE 1ST PLACE, I WAS PRETTY UPSET AND I TOLD THEM I COULDN'T COME AND PICK UP THE MONEY OR REFUND, BECAUSE I WAS HAVING PROBLEM'S WITH MY WHEELCHAIR, SO TO PLEASE MAIL THE REFUND BACK TO ME , AND DONNA TAYLOR (ONE OF THE OWNER'S)
HAD ARGUED WITH ME ON THE PHONE, AND SO I HUNG UP AND CALLED BACK AND I THEN SPOKE TO TERESA MARCELLA, (THE OTHER OWNER) AND SHE ASSURED ME THAT SHE WOULD REFUND MY MONEY BY MAIL, WELL IT HAS BEEN TWO MONTH'S AND MANY PHONE CALL'S LATER AND I NEITHER RECEIVED MY REFUND (ON WHICH I HAVE A RECEIT OF THE PURCHASE) OR EVEN RECEIVED A PHONE CALL AS TO WHY THEY STILL HAVEN'T PAID ME MY REFUND OF $10.70. THEY HAVE BEEN CALLED NUMEROUS TIME'S BY ME AND THEY HAVE MY TELEPHONE NUMBER AND ADDRESS, AND THEY STILL REFUSE TO REFUND MY MONEY , SO NOW I AM LEFT WITH NO CHOICE BUT TO REPORT THEM TO YOU IN HOPE'S OF GETTING THEM TO REFUND MY MONEY, I AM IN A WHEELCHAIR AND I AM DISABLED, IT IS HARD FOR ME TO GO CHASING AROUND DISHONEST BUSINESS PEOPLE. THANK YOU FOR YOUR TIME.
Morningstar3330
PROVIDENCE, Rhode Island
U.S.A.