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  • Report:  #550479

Complaint Review: OnlyMyPhone.com

OnlyMyPhone.com terrible customer service, possible scam, major ripoff Internet

  • Reported By:
    sandi — Lawrencevilleq Georgia United States of America
  • Submitted:
    Wed, January 06, 2010
  • Updated:
    Wed, January 06, 2010

I ordered a cell phone cover to give to my mother for Christmas. I paid extra for 3-day shipping.  The item never came, although I was still charged. So, I decided to call me "customer service" line.  I waited on hold for 15 minutes, before being hung up on.  Thinking it may have been my phone malfunctioning, I called back.  This time I waited about 6 minutes, and again, was disconnected.  I waited awhile but gave it another try, when I finally got an answer.  I told the boy that i would only like for them to send me another cover.  To which he said, "Kay, just gimme a sec."  He put the phone down and all I heard was tapping on a keyboard for 3 minutes, and again was hung up on!! So I have the slight feeling OnlyMyPhone.com does not want to deal with their unsatisfied customers. I would highly recommend people NOT to use this website.  I was ripped off $15.95 and 30 minuets of my life. 

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