Onrebate.com And Tigerdirect.com Misleading sales practices by tigerdirect and onrebate lure the unsuspecting. Miami Florida
tigerdirect.com boasts low prices after rebates that take months to receive, if they are ever received.
As of this writing, I am still awaiting a $30 rebate that was promised in 8-10 weeks from the date of acceptance. Well, that was, by their own acknowledgment, counting from 7/27/2006. Still no rebate after several calls and attempts to email the company.
Their phone system is designed to dissuade any personal contact. The options on their system make no provision for speaking with a person, but you can press zero at the right time to be placed on hold for an attendant, a process that in my experience takes an average of 45 minutes.
I only wish that I had found this site before ordering from tigerdirect and onrebate.
Paul
Paris, Tennessee
U.S.A.
2 Updates & Rebuttals
April
Miami,Florida,
U.S.A.
Rebate Assistance
#3UPDATE Employee
Wed, March 28, 2007
Dear Consumer
We apologized for any frustration cause during the rebate process. If your rebate was approve in the month of July/2007. At the time of your registration were having technical difficulties, which cause the system not to release your payment. To ensure customer satisfaction please contact me at april.Jackson@onrebate.com
Paul
Paris,Tennessee,
U.S.A.
finally
#3Author of original report
Wed, February 28, 2007
Finally after many emails and phone calls, plus 30 weeks, they have made payment. This concludes my very last transaction with these people and I hope that others see this and take warning: don't do business with them!