Onrebate.com Dishonest and incompetent rebate processing Ripoff Boca Raton Florida
I sent in and received acceptance of a $100 rebate to Rebate.com in July 2006 on a computer purchased from Tiger Direct. Since October of 2006 I have been making inquiries to onrebate.com as to where the rebate is. In total since then I have called in to their customer "no service" 19 times. They have told me on 6 different occasions the check has been sent....all with different dates.
In May I found out from Micky Thomas (supervisor) that this is not true and that it has never been sent. I have talked to her twice now and she has promised to fix and call me back on two different occasions now since May 16/07. Nothing has happened.
The routine is ...call in...get told a story...wait 2 or 3 weeks for results...call in again when nothing happens and start over.
I can not imagine a more dishonest or incompetent company. It is obvious to me they have no intention of paying. My one year anniversary of starting this process is just a month away. I want the $100 they owe me.
Wayne
Raleigh, North Carolina
U.S.A.
2 Updates & Rebuttals
Theo
Miami,Florida,
U.S.A.
Response
#3UPDATE Employee
Tue, August 14, 2007
We apologize for the inconvenience. We will assist you with any other problems that occur. My contact e-mail is april.jackson@onrebate.com. Thank you
Pedro
Miami,Florida,
U.S.A.
rebate assitance
#3UPDATE Employee
Tue, August 14, 2007
We apologized for any frustration cause during the rebate process.To further assist please contact me Pedro at 1-866-310-8083 or my personal e-mail address pedro.mondejar@onrebate.com