Onrebate.com I purchased a Gateway computer with 4 seperate rebates and certified mailed them to the P.o Box required . They told me they never received them Miami Florida
I recently purchased a Gateway computer through tigerdirect.com. I am entitled to 4 seperate rebates through their rebate company they deal with, which is onrebate.com. The rebates were for $100,$70,$10, and$10, or $190.00 in total.
I mailed them by by certified mailand they said they never received them. I can't understand how this is possible. I received the confirmation from the post office, but they say it was certified to a P.o. Box. That was who I was supposed to mail it to.
I requested to speak to a manager,but wasn't there on two different occasions. I also asked her to return phone call which was on file. Also didn't reply to e-mail message.
Timothy
E.H.T, New Jersey
U.S.A.
1 Updates & Rebuttals
April
Miami,Florida,
U.S.A.
Rebate Assistance
#2UPDATE Employee
Tue, March 27, 2007
Dear Consumer
We apologized for any frustration cause during the rebate process. Yes you can submit certified mail to our companies PO Box. If you receive conformation from the post office that your submission was receive, please fax a copy of the sign conformation 1-888-426-9467 Attn: April. If you have any additional questions or concerns please contact me at april.Jackson@onrebate.com