Onrebate.com rebate ripoff refusing to honor $50.00 Plextor dvd burner rebate Miami Florida
on 12/14/05 I purchased a Plextor px-716al dvd burner from Micro Center in Columbus, Ohio. It came with a $50.00 rebate through onrebate.com. I filled out all information on the onrebate.com web site and then downloaded the rebate form. That seemed like an unnessary step.
I then filled in all information requested and sent rebate form in with all necessary documents. 1/23/05 I received an email stating that my status on my rebate request had changed and to log onto the onrebate.com web site.
After logging on the web site I was informed that my rebate was denied for insuffcient documents (incorrect upc). That is not correct as I emailed all upc labels from the Plextor box that were available (2).
I feel that this is a blatant ripoff by onrebate.com. I have bought many products and have used many rebate forms and know that all paperwork must be filled in correctly. I have never had a problem with any other rebate forms from other companys.
I emailed onrebate.com about my problem and dissatifaction. In response they said sorry that there is nothing that they can do.
This company is highly irresponsible. Buyer beware.
William
Delaware, Ohio
U.S.A.
2 Updates & Rebuttals
William
Delaware,Ohio,
U.S.A.
Onrebate.com plextor rebate
#3Author of original report
Fri, January 27, 2006
I receiving an email from Nadia Urdaneta of onrebate.com asking for my tracking #. After suppling the number to the requested email address my problem was resolved.
I would like to thank Rip off report.com for their invaluable help with this problem. I would also like to thank Nadia at onrebate.com for her quick and positive response to my problem.
To all: Please keep up the excellent work.
Nadina
Hialeah,Florida,
U.S.A.
Wrong UPC
#3REBUTTAL Owner of company
Thu, January 26, 2006
Dear Customer-
Please send me an email with your rebate tracking nubmer and we will pull up your submission for researching.
nadina.urdaneta@onrebate.com