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  • Report:  #184654

Complaint Review: OnRebate.com

OnRebate.com Ripoff Denial of Rebate Internet Florida

  • Reported By:
    Wynantskill New York
  • Submitted:
    Mon, April 03, 2006
  • Updated:
    Tue, April 04, 2006
  • OnRebate.com
    OnRebate.com
    Nationwide
    U.S.A.
  • Phone:
  • Category:

After reading the reports posted here for OnRebate.com and then finding their unsatisfactory rating with the Better Business Bureau, I became nervous as to what would happen to my rebate that was submitted to OnRebate for a TigerDirect purchase.

As I expected, my rebate was denied. Their web site state it was due to "Conflicting Data - Address missing from Invoice." The invoice was the only invoice supplied to me from Tiger Direct.

Message to OnRebate.com : If you need the address on the invoice, tell tiger direct to put it on their invoice. OR maybe you could make it easier to fill out a rebate and spell out every rule that will cause our requests to be denied so we can prevent denials from happening... oh wait, that would mean you actually have to pay people the rebates they have coming to them!

Dom
Wynantskill, New York
U.S.A.

1 Updates & Rebuttals


Dom

Wynantskill,
New York,
U.S.A.

OnRebate Now Accepted Rebate

#2Author of original report

Tue, April 04, 2006

In a lot of the posts a rebutal came from Nadina at OnRebate that included her e-mail address. I e-mailed her and described the problem. She then instructed me to ask TigerDirect to e-mail and invoice to me and forward it to her. TigerDirect has an online method for receiving e-mailed invoices. I did that and the invoice that was sent to me via e-mail did have my address on it. The invoice feature that is on the TigerDirect web site while viewing your orders does not display your address.

After I forwarded the new invoice to Nadina, she sent me back a message that said they were going to proceed to accept my rebate. I'll let you know when I get a check or if I don't get one!

Anyone having trouble contact, Nadina.
nadina.urdaneta@onrebate.com

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