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  • Report:  #159499

Complaint Review: OnRebate.com - Tigerdirect

OnRebate.com - Tigerdirect Rebate Ripoff - These routinely deny rebates for frivolous reasons Miami Florida

  • Reported By:
    VANCOUVER British Columbia
  • Submitted:
    Wed, October 05, 2005
  • Updated:
    Thu, October 06, 2005

I had two rebates. One for $40 and one for $30.

I followed all instructions to the letter. I even peeled off the serial number sticker from my memory chip, even when it said "Warranty void if removed", because I wanted to be sure to follow all instructions.
Now this step by itself is grossly unfair, why should I have to void the warranty to claim my rebate ?

Then I print out the specific label that they want stuck to the front of the envelope. I notice that for both rebates, the label is identical. So I gather the paperwork for each rebate, staple them, and put into same envelope and mail off.

I get an email back saying that they denied rebate because there were two in the same envelope. What a load of crap. There is no possible way that 2 rebates in 1 envelope will cause them any inconvenience when processing them. This is a frivolous rule that they use so that they can steal your money.

They refused to discuss my claim and simply threw out my complaints.

They made a big mistake here, I am one crazy m%$##$%# and I will not let them win this one. Even if I have to spend a thousand dollars to harrass them into honoring their obligations, they will pay me my $30.

Steer clear of these scumbags, and their partner in crime, Tigerdirect.

ONE PISSED OFF CUSTOMER WHO WILL NEVER COME BACK.

Chris
VANCOUVER, British Columbia
Canada

2 Updates & Rebuttals


Chris

VANCOUVER,
British Columbia,
Canada

OnRebate has pulled through. Thankyou.

#3Author of original report

Thu, October 06, 2005

Since posting on RipOffReport, OnRebate has had a change of heart and agree to honor its obligations.

Thankyou OnRebate [Nadina], I appreciate the effort made to make things right. I retract all the nasty things I said.

And thankyou RipOffReport. I have no doubt that airing my complaint publicly in this forum was a key instrument in getting satisfaction.


Nadina

Hialeah,
Florida,
U.S.A.

Rebate Issue

#3REBUTTAL Owner of company

Wed, October 05, 2005

Dear Chris-

We will gladly assist with your rebate issue. Please contact us at 1-888-222-9300 or email nadina.urdaneta@onrebate.com so that we may locate your rebate registration in our database and work together towards a satisfactory solution.

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