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  • Report:  #158604

Complaint Review: OnRebate -TigerDirect

OnRebate.com - TigerDirect ripoff fraud Internet

  • Reported By:
    — Oakville Ontario
  • Submitted:
    Wed, September 28, 2005
  • Updated:
    Wed, September 28, 2005
*REBUTTAL Owner of company: Payment Processed *REBUTTAL Owner of company: Payment Processed *REBUTTAL Owner of company: Payment Processed *REBUTTAL Owner of company: Payment Processed

A year ago I bought a WD hard drive from TigerDirect located in Markham, Ontario. The purchase was entitled to a rebate of $40.00. I went through the registration process same day and I received an email confirmation.
A month later I received an email stating that the payment was processed.

As I didn't receive anything I contacted the customer service.

Since then I exchanged 18 emails and had 5 phone calls with OnRabate's customer service with absolutely no result.

I spoke to the TigerDirect store manager where I made the purchase. She behave very bad so I decided $40 isn't worth it neither the wasted time not all the fluster.
Since then I strongly discourage everybody around me from shoping at TigerDirect and especially items involving rebate.


Filip
Oakville, Ontario
Canada

4 Updates & Rebuttals

Nadina

Hialeah,
Florida,
U.S.A.

Payment Processed

#5REBUTTAL Owner of company

Wed, September 28, 2005

Dear Filip-

We located your rebate registration in our database and our records indicate that we did process your rebate back for an amount of $40.00 on 01/18/05. It was sent to your paypal account, the transaction ID number is 3NX54966Y8401181C. If this rebate would have gone through paypal would have returned the payment to us.

You may send an email to nadina.urdaneta@onrebate.com and your account may be researched further. At this point it shows as processed.

Thanks for your attention.

Nadina

Hialeah,
Florida,
U.S.A.

Payment Processed

#5REBUTTAL Owner of company

Wed, September 28, 2005

Dear Filip-

We located your rebate registration in our database and our records indicate that we did process your rebate back for an amount of $40.00 on 01/18/05. It was sent to your paypal account, the transaction ID number is 3NX54966Y8401181C. If this rebate would have gone through paypal would have returned the payment to us.

You may send an email to nadina.urdaneta@onrebate.com and your account may be researched further. At this point it shows as processed.

Thanks for your attention.

Nadina

Hialeah,
Florida,
U.S.A.

Payment Processed

#5REBUTTAL Owner of company

Wed, September 28, 2005

Dear Filip-

We located your rebate registration in our database and our records indicate that we did process your rebate back for an amount of $40.00 on 01/18/05. It was sent to your paypal account, the transaction ID number is 3NX54966Y8401181C. If this rebate would have gone through paypal would have returned the payment to us.

You may send an email to nadina.urdaneta@onrebate.com and your account may be researched further. At this point it shows as processed.

Thanks for your attention.

Nadina

Hialeah,
Florida,
U.S.A.

Payment Processed

#5REBUTTAL Owner of company

Wed, September 28, 2005

Dear Filip-

We located your rebate registration in our database and our records indicate that we did process your rebate back for an amount of $40.00 on 01/18/05. It was sent to your paypal account, the transaction ID number is 3NX54966Y8401181C. If this rebate would have gone through paypal would have returned the payment to us.

You may send an email to nadina.urdaneta@onrebate.com and your account may be researched further. At this point it shows as processed.

Thanks for your attention.

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