Complaint Review: OnRebate

I have filed rebates for the computer and software I bought from TigerDirect.Com. They were totalling to $190. Rebates have been approved and I have received notification that I would receive them by checks within 8-10 weeks. After 10 weeks I wrote them first email, asking about rebates. No response or whatsoever. I tried to call them, but the only phone I have is 888-222-9300 which has no live operator attached to it. So, I could get only status information about the rebates I filed. THEY WERE APPROVED. That means that they agreed to pay me. So, no after more than 3 months of waiting and tons of emails I still didn't get my money. Where is it?

So, I have changed the payment method for 2 of three my rebates from checks to Paypal No-wait method. That boasted that I would get money in 3-5 days. After a week there's still nothing deposited on my Paypal account. Also third rebate which has to be mailed check has not been mailed to me. I checked with my post office and they couldn't say whether or not they delivered this mail to me, because they don't have any record. But I receive all my bills, newspapers and a lot of other stuff via mail. So, I don't see any reason why this particular mail should be lost on its way to my house.

I am leaving in PA, but if I lived in FL I would come to their office and ask them personally where are my rebates.

In the very last email I have sent them I pointed out that there are organizations such as Better Business Bureau of Southeast Florida and County Consumer Protection Office that would probably be interested in such "business" behaviour.

Evgeniy
Bethlehem, Pennsylvania
U.S.A.