OnRebate ripoff Miami Florida
Twice I have tried to recover rebates for TigerDirect items I have purchased and twice OnRebate.com had declined to pay. The last purchase was memory purchased on December 10, 2005 and was a Christmas present. Since I could not send in the rebate until the present was opened on Christmas Day, then one week later until my son could get back to college and make sure that it worked on his computer. Alas, the 30 days was expired and there were no exceptions.
This is a Rip-Off. The rebate offer was good until 12/31/05. They should extend the rebate for 30 days from the end of the offer, not 30 days from the purchase of a Christmas present.
Michael
The Woodlands, Texas
U.S.A.
3 Updates & Rebuttals
Michael
The Woodlands,Texas,
U.S.A.
Rebate Check Received - Thanx Nadina
#4Author of original report
Fri, March 31, 2006
It took a while, and it took the direct involvment of Nadina, but I finally got my rebate check.
I would encourage anyone having trouble with ONREBATE.COM to get in touch with Nadina.
Michael
The Woodlands,Texas,
U.S.A.
Hats Off To Nadina, my rebate approved
#4Author of original report
Sat, February 04, 2006
I contacted Nadina and I believe she has my rebate approved. I received an email from them stating that my rebate would be mailed to me within 8 to 10 weeks. I'll keep you posted.
Nadina
Hialeah,Florida,
U.S.A.
Terma and Conditions
#4REBUTTAL Owner of company
Fri, January 13, 2006
Dear Customer-
We are only following the guidelines set to us by manufacturers. The expect the rebate postmarked wihtin 30 days from the order date (which is enough time to submitt a rebate) should you fail to do so your rebate is subject for denial.
The rebate Terms are there in black and white.
Should you wish to send me an email to nadina.urdaneta@onrebate.com and I will gladly review your case and depending on the manufacturer an exception might be possible.