OnRebate Ripoff Sent rebate information in a timely manner, denied because of time, will not respond even with proof Internet
We purchases a Hyvision MV177 LCD monitor from Tiger Direct with a $50.00 rebate. All forms were submitted on time and there was a delay in the company's response. Finally they sent me an e-mail after several requests stating they had located our rebate registration in the data base. All attemps to get the rebate have failed, even after sending all the documentation showing every thing was submitted in a timely manner.
David
Mercer, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Nadina
Hialeah,Florida,
U.S.A.
Postmark Date
#2UPDATE Employee
Thu, February 23, 2006
Dear Onrebate Customer,
As stated on the Terms and Conditions all rebates are required to be postmark by the 30th day from the order date.
Remember we as a company are required to follow the Terms in order to receive our funding for the rebates.
I will gladly look into your records and pull up your submission with your envelope to review the postmark date on it.
Please send an email to nadina.urdaneta@onrebate.com with your rebate tracing number and we will work together from there.