OnRebate - Tiger Direct Rebate Ripoff Scam Boca Raton Florida
I purchased a computer from Tiger Direct whereby they promised rebates for the computer. I followed all of the procedures to get the rebate and it was actually accepted in OnRebate's system. Well, it's been three months, and no rebate. I also used the No-Wait rebate option which promises delivery within 7 days. I've called them about 5 times and sent 5 or so e-mails. When I actually get someone on the phone (after waiting on hold 20 minutes), they tell me the check will be cut today. I've heard this for two months and guess what, no check!
I think both OnRebate and Tiger Direct are total scams! I'm essentially writing off my 100.00 rebate.
Please take my advice and don't use OnRebate! The customer service is horrible and they will totally lie!
Steven
Fort Lauderdale, Florida
U.S.A.
3 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#4UPDATE Employee
Tue, August 14, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#4UPDATE Employee
Tue, August 14, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#4UPDATE Employee
Tue, August 14, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response