Onrebate, tigerdirect, emachine, ripoff artists! Just wrong! No customer service! Tinley Park Illinois
When you try a new product (emachine) from a company (tigerdirect)who only offer rebates via email beware of the scam. I sent my proof of purchase and documentation to {onrebate) and was denied. Their reason was on UPC. this is something that I did include along with sale receipt and rebate form.
I have no recourse to get my $75 because there is on other way on contacting these people SCAM, SCAM, SCAM. Further if (Emachine),the product that I bought and or (Tigerdirect), the place where I bought the product use this service (OnRebate) they are just as much to blame.
Carol
Chicago Heights, Illinois
U.S.A.
1 Updates & Rebuttals
Colin
Sherwood Park,Alberta,
Canada
It is not unusual to have to send in all the required documentation in order to get a rebate.
#2Consumer Suggestion
Fri, January 21, 2005
Carol,
This is not for just Tiger Direct and On Rebate but most rebate forms that I encounter.
It is frustrating, I know, when you find out that you have been denied because you made a mistake, but that is part of the game that rebate companies make. I believe the reason why they want a UPC symbol is that there is one per item and it would be difficult to duplicate this item, where it wouldn't be so hard to counterfit a bill of sale. Therefore they do want you to prove that you did indeed buy the item and keep it.
Tiger Direct at least allows, in many cases, to send copies and not the originals of the documentation, which is far easier that some rebates when one is trying to cut the UPC off of some huge corregated box.