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  • Report:  #1158112

Complaint Review: Onyx Warner Center

Onyx Warner Center Klingbeil Capital Management Ltd CockRoach Infestation Apartments infestation, CockRoach, Onyx Warner Center, Klingbeil Capital Management Ltd, Woodland Hills Woodland Hills California

  • Reported By:
    Joseph C — Woodland Hills California
  • Submitted:
    Sat, June 28, 2014
  • Updated:
    Sat, June 28, 2014

Dear Angie and Onyx Warner Center Apartments,  I contacted my attorney with what you stated and she said," it's best that we keep all communications through email. As you know people can say what ever in person and deny that they said it later!!! ". However, I purchased brand new furniture and now my new furniture is basically useless due to the roaches("waterbugs" according to  Onyx Warner Center). My furniture cost me a little over 3,000 with shipping and installation. Within the last couple of days I have captured 7 roaches, that does not include the amount caught prior. I have met personally with Orkin and Antimite and they both stated that those are roaches and they have visited the property in the past for the same problem.

They also stated that there are also several species of cockroaches incorrectly referred to as waterbugs, including the reddish-brown American cockroach and the shiny black oriental. Waterbugs live primeraly in the water and barely make it without. These bugs have not been captured near water whatsoever. I tried to handle these aggonizing existing issues with you and mangement, but all I have been given is denial and temporary fixes. You leave me with no choice. To date your staff have not fix the air conditioning issues. Still dripping loud night and day. You still have not fix the roach infestation,  Also now are air conditioner does not work at all.  Your staff has not done their due diligence to fix or follow up with these issues.

Every residential or commercial tenant has the right to quietly enjoy the premises. I have not had the opportunity to quietly enjoy the premises.  Further more the health and safety code for residential property states that the California Health and Safety code Title 11 and California, and code regulation title  25 that Roaches are not acceptable to inhabit commercial and or homes. I have emails from your staff admitted that these are roaches and plenty of pictures/videos of them in my apartment. I am discusted with the amount of negligence shown from this business. As I have expressed my conserns about moving out and the fees, I feel it is nessesary to say:   If I am charged one cent to move I would be forced to file suit and recover damages and loss of use of my furniture, moving expenses to a new residential property.
 
I am humbly expecting a response in a timeley manner stating how we are going to handle this situation in a respectful business manner so that both parties part ways with out suit. I am a legal professional trying my best to keep us from going to court as required by the judges. This is my last time trying to resolve this issue. I have all the forms already filled out with evidence, Video's, Pictures and full reports from Orkin and Antimite that these are roaches. I also have written statement from 4 different tenets that have the same issues and are willing to testify in any court about there experience with roaches in there apartments.

 I have sent this company 3 emails and placed phone calls to management and, got no response what so ever.  DO NOT MOVE TO THESE APARTMENTS THEY HAVE COCKROACHES THAT THEY CLAIM ARE WATER BUGS......

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