Complaint Review: Open Business Solutions LLC

 We received a fax asking us to verify address and information. It stated in big bold letters this is not a bill. They had some of our information wrong so I fixed it and sent it back to them. I am new to my company and just started doing paperwork for them. When I got the fax from Open Business solutions saying it was for yellow pages ad and it needed to be reviewed, I fixed what they had wrong and sent it back in. I was never told, nor was any of the workers before me told that there was a 3 cancellation period of three months before the beginning of the new year or they would automatically bill us. I tried to get it cancelled. We did not want to be listed on the yellow pages, our business has a website and other advertisement and we were in not need of the services. They ignored my first few attempts to get them to cancel our listing, and then blamed me for their fax not being legible to read. I sent the fax back to them in January and it took them until almost March to contact us the first time and that was when they sent us a bill. I have attempted 4 different times to get this resolved through the open business solutions company, and they have been nothing but rude towards us trying to resolve it. I looked into it and found out we were not the first company to have this happen to us. I have seen other complaints and even some under the better business bureau. The Open Business Solutions I guess is not even accredited under the BBB.