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  • Report:  #1128233

Complaint Review: Optimal Health Products LLC

Optimal Health Products LLC Offers a free 14 day trial for 4.95 shipping, Billed 78.95 on credit card on the 15th day, SURPRISE!! Savanagh Georgia

  • Reported By:
    Joe — Annapolis Maryland
  • Submitted:
    Tue, March 04, 2014
  • Updated:
    Tue, March 04, 2014

Offer was for a free trial for $4.95 shipping (used my credit card of course) They sent two bottles that I didn't request, Billed me 79.95 on the 15th day after I placed my order. Immediately called cust. service, they answered promptly, rep stated that within the internet description it was stated that I would be billed 79.95for the whole order if I didn't cancell in 14 days.

I had allready canceled the 79.95 payment on my credit card, the pep had a good explanation on why I would have to pay it anyway. I pressed politely, the rep was responding as if I were argueing wiyh him. He then offerd to cancell my account with no cancelation fee(?), credit me for $40.00 and send me an additional free bottle. I ended up paying $12.98 a bottle for 3 bottles which is a good price with 4.95 shipping. 

 

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