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  • Report:  #1157477

Complaint Review: Optimal Health Products Ltd

Optimal Health Products Ltd XTDiet Olympus Health Products Ltd Pill Ripoff Scheme Buffalo Wyoming

  • Reported By:
    Pit River Rat — Burney California
  • Submitted:
    Wed, June 25, 2014
  • Updated:
    Wed, June 25, 2014

This company advertised through a pop-up as a "freebee" in exchange for answering a survey.  Two month FREE supply of Garcinia Cambogia XT weight loss supplements for a $4.95 shipping charge.  After 14 days, they would contact you for approval to send monthly supplies and would not charge your credit card without that approval.  The next day, I received a call from aa beligerent man who insisted he wanted me to provide my credit card number in order to "verify my order."  I refused, telling him he already had my acount information, had reached me on the phone number I gave them and verified my address. 

The pills arrived as advertised, two month supply.  I was immediately charged $4.95 on my credit card in April, no problem.  In May, I got charged another $78.94 and in June another $78.94 which I did not discover until I was paying my monthly bills.  No phone number was provided in the shipping box and no statement that a call had to be made to cancel. They never called for approval and they never sent any more pills.  I immediately called the company and was told that the agreement required that I call THEM to cancel within 14 days.  The representative finally agreed to "talk to someone" and then offered a 30% reduction off of one monthly charge, then 60%, then 75%, then agreed to refund one $78.94 charge and when that didn't satisfy me, she hung up on me.  

The pills are evidently, according to the label, manufactured for Optimal Health Products in Wilmington, Delaware and sold by Olympus Health Products LTD of Buffalo, WY and Savannah, GA. 

 

 

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