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  • Report:  #129851

Complaint Review: Optimum Platinum - National Pltainum - United Platinum - North American Platinum - First Platinum

Optimum Platinum, National Platinum, United Platinum, North American Platinum, First Platinum ripoff! Dishonest fraudulent advertising! Casper Wyoming

  • Reported By:
    deland Florida
  • Submitted:
    Wed, February 02, 2005
  • Updated:
    Fri, January 06, 2006
  • Optimum Platinum - National Pltainum - United Platinum - North American Platinum - First Platinum
    123 W 1st St # 675
    Casper, Wyoming
    U.S.A.
  • Phone:
    704-525-3880
  • Category:

The web site offers a FREE gift. Free gifts are usually for surveys or opinion, etc. But this company and website is targeting NON-REFUNDABLE FEES. The company will not issue any type of refund after 10 days even if you did not use their service at all. Their manager stated that the owner's policy was NO refund after 10 days regardless, let them get an attorney.

Mario
deland, Florida
U.S.A.

1 Updates & Rebuttals


Steven

Charlotte,
North Carolina,
U.S.A.

Terms and Conditions

#2UPDATE Employee

Fri, January 06, 2006

When the customer applied for membership it stated he read, understood and agreed to the terms and conditions. He also had an chance to read the FAQ's before the application was submitted.

How can you complain about a policy (REFUND POLICY) when you (the customer) stated you read and agreed to it before submitting the application.

The terms and conditions for the free gift were also listed and could have been read well before submitting the application.

It seems when people don't read (but state they did) they blame everyone else but themselves for something they authorized.

To clear one thing up, It's not the owner's policy it's the companies and the customers legally binding contract that the customer stated he rtead, understood and agreed to.

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