Print the value of index0
  • Report:  #123254

Complaint Review: Orbit Telecom

Orbit Telecom Orbit ripped me off and signed me up for service when I already had Voice Mail through my local phone carrier Wilkes-Barre Pennsylvania

  • Reported By:
    Wilkes-Barre Pennsylvania
  • Submitted:
    Fri, December 17, 2004
  • Updated:
    Sat, December 18, 2004

I opened up my phone bill today and to my surprise I had a voice mail activation fee for $12.95 through Orbit Telecom, something I had never heard of! I called the customer service and demanded it be removed and the girl just kept telling me it will be removed by my next billing cycle and I am lucky that I am going to be credited for it!!!!! I am reporting this to the FCC and I encourage anyone else getting ripped off by this company to do the same!

Erica
Wilkes-Barre, Pennsylvania
U.S.A.

1 Updates & Rebuttals


Nicole

Plantation,
Florida,
U.S.A.

Director Of Customer Service

#2UPDATE Employee

Fri, December 17, 2004

We have recently received a notice of your inquiry on this website. We apologize for any inconvenience you may have experienced and would like to address your concern to your satisfaction at once. Unfortunately, the information provided in your posting was not sufficient for us to locate your account in our records. Please respond to this inquiry with your billing telephone number so that we can resolve this matter promptly. You can also reach our customer service department by email or phone 24 hours a day, 7 days a week.


Thank you,

Respond to this Report!