Orbit Telecom Orbit telecom pirated my phone! Plantation Florida
I was going over my budget tonight, thoroughly reviewing my bills.. and while reviewing my AT&T phone bill on the very last page was this...
Billed on Behalf of ORBIT TELECOM
Itemized Charges and Credits
Item
No. Date Description
Charges for xxx xxx-xxxx
1. ORBIT TELECOM VMAIL MTHLY FEE 14.95
Taxes
2. Federal .00
3. State and Local .00
Total Taxes .00
Total Enhanced Services 14.95
I scratched my head as to what the heck the phone company was charging me for now... so I called the number (Questions? 1 888 301-3724) to find out what it was ..when the lady told me that I had signed up for there service online and that "I had used there service for sometime"...(I Never SIGNED UP FOR ANYTHING!!)..so I had to gather my past bills to see for myself...when I found these scumbag scammers had been pirating my account since October 2007..that makes six months of illegally taking money out of my bank account!!! I told them tonight that they had better refund every penny to my account and cease all further contact with my phone account...and I am going to ream my phone company in the morning for ever allowing this to happen without consulting me first! If I do not get the refund from "Orbit" I am going to cancel all further business with AT&T... I find them just as sleazy for allowing this in the first place!
Burl
Tulsa, Oklahoma
U.S.A.
1 Updates & Rebuttals
Burl
Tulsa,Oklahoma,
U.S.A.
AT&T No HELP AT ALL!!!
#2Author of original report
Tue, March 11, 2008
After long waits on hold and then one annoying operator after another...all who did not give one care at all ...at the fact that my account was being pirated through there greased system...one after repeatedly telling me that there is nothing I can do to remove "Orbit Telecom" from the phone bill charges...proceeded to say "she wishes she could (in a sarcastic tone) so that people would stop calling and complaining about them!" I was so enraged by her comment. that I yelled at her and said that is it! CANCEL MY ACCOUNT! The magic words of course she then transferred me to a "specialist" who after hearing my story and listening very empathetically. gave me some compassion and even looked over my bill to see just how far back the charges had been occurring. she then took pity on my dilemma and said "we can BLOCK THEM if you want?" d**n STRAIGHT THAT IS WHAT I HAVE WANTED ALL ALONG! Then she says that if we do that we will be blocking all companies including "long distance carriers" !! I said DO IT! DO IT! DO IT! The only thing I even have AT&T for is DSL I do not even have a phone hooked up to the land line just the PC! So she did it and also then gave me a $25 credit. she said for the inconvenience. SO In Conclusion just tell them you are canceling all service with them!! only then, will you see some customer service!! Things have got to change in this more competition is definitely needed! consumers need a choice.