Orbitz Higher than regular rates and no Customer Service Internet
I booked a trip to Las Vegas at the Luxor hotel. I was charged $150.00 a night for a Pyramid Deluxe room. I found out that the regular hotel rate is $129.00 a night. The Pyramid room was not inhabitable. It had mold growing, wall paper peeling, and a stench that could not be killed.
I was on a non-smoking floor, but there were ashtrays in the hallway. I took pictures to confirm everything I am saying here. I called Orbitz customer care and all they said was that I should have read the disclaimer. Orbitz was completely unwilling to do anything to make this right! DO NOT BOOK WITH ORBITZ! You'll get a better rate booking directly through the hotel.
Healthedprof
Prior Lake, Minnesota
U.S.A.