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  • Report:  #1239574

Complaint Review: ORBITZ TRAVEL

ORBITZ TRAVEL Rip off, thieves, Con Artists, dream Breakers unkmown Nationwide

  • Reported By:
    Zeroset — Sun City West Arizona USA
  • Submitted:
    Fri, July 03, 2015
  • Updated:
    Tue, July 07, 2015
  • ORBITZ TRAVEL
    Nationwide
    USA
  • Phone:
  • Category:

 I used a travel app to purchase a flight on Delta Airlines and it kept referring me to Orbitz. I filled in the data that I wanted a flight from Va. To Phoenix. It kept presenting available flights and as I selected one, the program said it was filled and kept up selling me until I finally paid $273.00 for a flight for my daughter to come and help me through a difficult time. I paid for it by credit card. Four days before the flight my daughter was injured and needed to change the flight date. She contacted Delta and they had a fee of $200.00. I went on the Orbitz Site and they said I need to cancel the one flight before I could pick another. They claimed they would credit my account with balance after fees. The fees were exactly the entire $273.00 I had paid. Now, I get constant Orbitz Emails for deals with them. Why would I even consider using Orbitz, ever !!?? Beware !!

1 Updates & Rebuttals


Custrelsgal

Chicago,
Illinois,
USA

Your Recent Orbitz Experience

#2UPDATE Employee

Tue, July 07, 2015

Hello,

My name is Shalon, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Shalon
Orbitz Customer Relations
Chicago, IL 

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