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  • Report:  #1276877

Complaint Review: Organic Beauty

Organic Beauty, International Beauty Systems, Simply Organic Beauty Original Mineral LIghtener does not work. Simply Organic Beauty refuses to refund or exchange even though I have ordered from them monthly for over 10 years & they switched color lines without notification! Fort Lauderdale Florida

  • Reported By:
    OrganicStylist — Banner Elk North Carolina USA
  • Submitted:
    Tue, December 29, 2015
  • Updated:
    Tue, December 29, 2015

December 29, 2015

I am a salon owner and have ordered organic color systems from International Hair & Beauty aka Simply Organic Beauty for over 10 years now. Suddenly, without notice, they switched color lines.

Original Mineral was the first color line they switched me to. The color was fine, but the blue powder lightener is TERRIBLE. I had my most recent client sitting under heat with 40vol for over an hour & it never made it past level 7 orange!

I never had this problem with this client & now she is off to France for 2 mths with level 7 hair instead of 9/10! I am livid!

This is NOT the first time I have had issues with this company. Lisa said that they will not return the lightener because it was opened. Well, they also won't return products if they are NOT opened as is the case with a men's haircare line called Momentum. Simply Organic Beauty said it was organic & it is FILLED with plastics, toxic chemicals & preservatives.

I will no longer support the corporate GREEN-WASHING of toxic products nor will I support a company that is non-committed to long-term client satisfaction.

THE END. International Hair & Beauty, Simply Organic Beauty, Organic Beauty Systems & Original Mineral LOSE, even though they obviously have millions & do not care in the least.

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