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  • Report:  #1099991

Complaint Review: Original Keyless .com

Original Keyless .com Rec'd old worn out remote that I paid $102.49 for. returned, and 37 days later have not received refund Prescott Arizona

  • Reported By:
    Huntsville Al — Huntsville Alabama
  • Submitted:
    Sun, November 17, 2013
  • Updated:
    Mon, January 27, 2014
  • Original Keyless .com
    Prescott, Arizona
    USA
  • Phone:
  • Category:

I ordered a keyless remote for a 1997 Volvo and paid them $102.49.  They sent me n old, worn out remote full of gouges and scratches.  A brand new remote from the Volvo dealer cost $132.00.  For the price I paid I was expecting a new looking remote not one old a worn out.

 

I returned the remote with in the the 14 day window to return items.  I picked the remote up from the post office on Sept 30, 2013 and returned it on Oct 2, 2013.  The tracking from the post office shows it was delivered on Oct. 9, 2013.

 

Today is Nov. 16, 2013 and I still have not heard from them or received a refund.

1 Updates & Rebuttals


Beverly

Huntsville,
Alabama,

Original Keyless Still no refund after 3 1/2 months

#2Author of original report

Mon, January 27, 2014

Original Keyless Still no refund 3 1/2 months after return of item Prescott Valley Arizona

    I wrote a Rip Off report on this site 11/19/2013 (I received an old worn out remote for my volvo and paid $102.49 for it returned it and no refund).

    On 11/21/2013 I received an email from Tech Support at Original Keyless stating they have no record of ever receiving the returned remote.  On 11/25/2013 I sent them the tracking information and name of person who signed for the package.

    I sent a follow up email on 12/5/2013 asking about the status of my refund but I have not heard from them or received a refund to date (1/26/2014).   

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