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  • Report:  #42032

Complaint Review: Original Mattress Factory

Original Mattress Factory Inferior products poor after-sale service consumer rip-off St. Paul Minnesota

  • Reported By:
    Woodbury Minnesota
  • Submitted:
    Sun, January 19, 2003
  • Updated:
    Sun, September 28, 2014
  • Original Mattress Factory
    1261 E. Highway 36, St. Paul MN 55109
    Minnesota
    U.S.A.
  • Phone:
  • Category:

Materials used for padding on top of mattress are inferior and do not last. Foam is low density product, and cheap fibers result in body dents in mattress.

Box spring constructed of cheap wood that can sag quickly. Wire used in box spring is thin and easy to bend. Results is a product that will quickly loose support and need to be replaced.

Flash
Woodbury, Minnesota
U.S.A.

1 Updates & Rebuttals


Consumer Advocate

Cincinnati,
Ohio,

False Information Uninformed

#2Consumer Suggestion

Sun, September 28, 2014

Well those were some serious accusations, unfortunately none are accurate.

The Original Mattress Factory use higher density foam than any major national manufacturer, thicker gauge wire than any national manufacturer, and superior boxspring and wood construction than any major national brand. Go to their show room and they can prove it to you.

These are facts and not guesses or phony claims. 

The he person writing this review is either unfamiliar with the construction or a competitor bashing the company. 

Rated the best place to buy a mattress by Consumer a Reports Magazine a  more legitimate source than this open forum, A+ rating with the BBB. Most ethical business by the Rotary Club. 

Proof on display in all their stores. Do yourself a favor and go see for yourself.

 

 

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