Complaint Review: Ortho Mattress

I asked the delivery guy to wait outside while my fiance and I looked over the bed. When I went outside to reject the bed, he had jumped into the truck and ran. I was able to get a hold of him on the phone and he said he had too many deliveries. I immediately called the store and they said that they would send someone the next day. The delivery guys showed up but refused to take the mattress. While I was talking to the store, the delivery guys drove off and the manager at the store hung up on me. They are obviously crooks.