Otback Design, Outback Texas Pools, Gary Ross CROOK, CON ARTIST, LIAR, VERY POOR POOL BUILDER Flower Mound Texas
I have read the other rip off reports and I must admit that at first I did not think they were true. My fmailies own personal experiance with this company and its staff have been horrific and full of lies by them. It took them over 6 months to get our project to the point that we could use the pool, but not finished.
First off the owner and Salesman, Gary Ross, is a liar and when confronted with short comings in his designs always tried to blame them on "our inability to understand", myself being a construction engineer I understood it great! What I witnessed was a very small construction project that was being conducted and overseen by people with little or no construction knowledge, the turnover rate within the project management area was 3-4 times in a six month period, every project manager (4 of them) or operations manager (2 of them) showed a lack of communication skills and general basic construction knowledge, as a result I had to manage my own project to ensure that the level of workmanship was at least acceptable.
What I was impressed with was the Town of Flower Mound's Building Inspections Department, I spoke with many of them during their visits to my yard to inspect the pool and they all had a great grasp of the UBC codes and and their standards were high, several of them advised me that they were aware of problems with my builder but assured me that they would not waiver in their standards.
The stories that I read about this company and its poor financial positions seemed to me to bear truth, most of the sub contractors I spoke with on my job admitted that the builder owed them a lot of money, electricians, plumbers and masonry workers, etc.
Mr. Ross is a very good salesman, after that there is nothing, he will tell you one thing and then put something in the contract that is different, and then they approach you with additional charges later in the process, to put it mildly, do not take Mr. Ross for his word because its no good.
If you are considering this company because he has outbid the next guy do not trust it, you will be dissapointed later.
Bill
flower Mound, Texas
U.S.A.
2 Updates & Rebuttals
Timothyc
Flower Mound,Texas,
U.S.A.
OUTBACK DESIGN IS OUT OF BUSINESS AND OPERATING UNDER A NEW NAME COMPLETE LANDSCLUPTURES
#3Consumer Comment
Sun, January 27, 2008
Outback Design and Gary Ross and his cronies have now fullfilled the prophecies of those so called "disgruntled ex employee's", seems they were right if in fact they were written by the people he claims, his point is now moot as he and his cronies have taken down payments for a pool from several people and then never showed back up to do any work HE IS A RIP OFF!!!! WELL Mr. Gary Ross, whats your story now???? We can hardly wait for your rebuttle on this one!!!!!
Gary Ross
Flower Mound,Texas,
U.S.A.
These reports with no names, no numbers and not way to vailidate should be easily seen as fradulent
#3REBUTTAL Owner of company
Fri, October 26, 2007
It takes no intelligence or time to register on this site and make any claim you like. The seedy approach is the work of one individual who has taken it upon himself to cause as much destructive as possible. He has also in his cowardly way used the names of clients to execute his deception at the expense of others.
If information about Outback Design is what you are seeking, we welcome you to come by and meet our staff, speak to our clients as we have extensive references open for all to see which include realtors, builders and many folks who use Outback repeatedly and exclusively. We advise you visit the BBB, or your city for honest reporting, without the extortionist approach you will find at a site called Rip Off.com which is clearly a money making source and has very little real interest in passing on truth for consumers.
Gary Ross 972 355 3151
We have out numbers exposed and welcome your call.