Complaint Review: Our Campus Market

Colleges, Universities and book stores contract with this company to provide care packages to students; i.e. a parent signs up and pays money for this company to deliver care packages at certain times throughout the school year, such as a Welcome package, a care package during finals, a Halloween package, etc.

I signed my student up to receive over $130 worth of care packages -- the company cashed my check but has no "record" of my order form. I've called this company four times, called Barnes and Noble (who sponsors this company on my child's university campus) four times, and cannot get anyone to assist me! Basically, this company has stolen my $130 and I have nothing to show for it.