Outback DVDs Bootleg Disney DVD Copy Poor Costomer Service, Internet
Was trying to locate a copy of Disneys Cinderella on DVD, knowing it had gone out of print back in 2005. I came across many copys of the DVD but finally found this site. I bought it and after the 20 day wait game for it to arrive, I realized I had been scammed. it was a illegal copy.
From that moment I began to E-mail them every day, though their website- though the e-mail that they say in my e-mails. Every day switching it up. I explained the whole situation nicely and had no response.
I had payed though PayPal, and then filed a claim against them as well, but it still seems that they are not responding.
1 Updates & Rebuttals
Batman
Massachusetts,United States of America
Suggestion
#2Consumer Suggestion
Sun, February 07, 2010
I'm no expert, but if they are a legitimate company and you don't get resolution, I'd maybe try contacting Disney.
Understand that this wouldn't get your money back into your pocket, but a company like Disney HATES DVD pirates and might actually investigate and go after them for something like that. I've read that the workload on most DVD pirating cases are shouldered by the companies who are losing profits to the pirates and law enforcement only steps in to help at the tail end of things.
It's a long shot, but it may bring you peace of mind. Good luck.