Outdoor Distributors - Victor Binkerd Victor Binkerd Dishonest, poor service, BBB rates an F, don't get fooled by these Yahoos Shelby, Alabama
I ordered a lawnmower handle in October 09. I waited about two weeks-- it hadn't arrived. I called and talked to Cody, very nice, she tells me the part is back ordered-- it would be about two weeks. I go through this for about 4 months worth (the dog ate my homework--- yada-- yada). They finally send me an email and tell me that the price has gone up by $20. I say they should honor their price and I won't pay any more--- they refuse.
I ask for a refund-- been waiting over a month-- today they send me an email see below
"I do see where we still owe you a credit and I do understand your frustration. As of right now we are not able to issue the credit. Our company is broke and we are having a cash flow issue right now. We are not going out of business nor are we filling bankruptcy. We are in the process of getting a solution for this problem. We are not trying to beat you out of your money and you will get your money back."
Its been 51//2 months and these gypsies are still lying and cheating customers over the internet. Tonight I found this site and boy do I feel like a chump. Don't ever use these guys -- what a ripoff. The better business bureau rates them an F and revoked their status on 2/23/2010. On to the Alabama Attorney General's Office-- onward and upward
4 Updates & Rebuttals
Larry T
Silver Spring,Maryland,
United States of America
Outdoor Distributors-- A trail of deceit and Lies
#5Author of original report
Fri, September 02, 2011
Believe me Pal-- I tried working with them -- for six months! I have made at least 10 phone calls, each time a sweet young clerk who was apologetic and would promise a refund or parts on order, or a supplier in China ( insert your own excuse here!). They at least on 3 occasions promised to refund my money. It never showed. I paid with Paypal and had no remedy because these gypsies had me believing they were honest for so long. Checkout http://davesgarden.com/products/gwd/c/3504/ for another website chronicling the misdeeds of these charletens.
Victor Binkerd lives in a tudor style castle ( no exaggeration) and drives a Porsche ( well he wrecked it). So this SOB can't refund $69 for parts this cretin NEVER SHIPPED! You want to defend him-- GO Ahead. I supposed Bernie Madoff was just having a bad year too! Dishonest and disreputable business can NEVER be defended PERIOD! Victor Binkerd is an online predator that cheats lots of people with small sums of money and gets away with it. What a vile and dishonest person. If hes such a great guy-- refund my money ( no interest required) and I'll retract all this. Otherwise Victor Binkerd-- rot in Hell!
Lakeman
United States of AmericaTry to contact
#5Consumer Comment
Fri, September 02, 2011
I am in no way related to anyone at ODD, I simply have not had any problems with them . If I were the person who filed the above complaint I would not depend on a government agency to solve my problem. As I noted in my rebuttal "many companies went through some tough times, but the honest guys weathered the storm. ODD is in fact still in business. I have ordered parts and gotten them as promised.
If I were you I would try resolving it with ODD. You stand a better chance with them than with some politician which isn't concerned with your money unless they can tax it. They, and I do mean "They" as in all of them are to busy worrying about reelection, good Luck!!
Larry T
Silver Spring,Maryland,
United States of America
Outdoor Distributors- Still Scammers after all these years!
#5Author of original report
Thu, September 01, 2011
Not sure which of one Victor's brother Daryl was able to get to the library to post this response. But these cheats have never returned my money. Been waiting for over a year for the Alabama Attorney General'sOffice -- No response from them yet either. Waste your money if you must-- there's a sucker born every minute -- don't be the next one!!!
Lakeman
United States of AmericaOutdoor Distributors another perspective
#5General Comment
Thu, September 01, 2011
I have been dealing with ODD since they first went into the internet parts supply. I personally have never been through any of the problems expressed by the complainants listed here.
I do know that ODD during the housing bust went through a credit crunch as did many suppliers and tried to handle all of the customers as best as they could. However anyone who owns a business and its heart beat depends on the daily motivation by its leader. knows that in a crunch you expect all of your players to be on their A Game but that is simply not the case. The end result is a few customers fall through the cracks.
ODD is back on her feet and I love the convenience of being able to get my stuff when I need it. And don't think I am the only customer that feels this way.