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  • Report:  #1353917

Complaint Review: Outdoors Online

Outdoors Online outdoorsonline.com outdoor gear/outfitter Internet

  • Reported By:
    OneMadCustomer — Harrison Township Michigan USA
  • Submitted:
    Sat, February 04, 2017
  • Updated:
    Sat, February 04, 2017
  • Outdoors Online
    Internet
    USA
  • Phone:
    888-827-3121
  • Category:

Ordered a Yeti 30oz mug from Outdoors Online on 27 December.  I have not received any communication from them and they have debited my credit card for the item.  When you call, your always receive the same message - "all of our representatives are with other customers...".  When you choose 'chat' from their web page, you always get the "We apologize for keeping you waiting. Our live chat operators are currently assisting other customers. Our customers are important to us, please leave us a message or contact us by email or call us at 1-888-827-3121. We look forward to connecting with you." meesage.  I finally called my credit card company to contest the change and they removed it.  I just checked the Outdoors Online page and they still show the mug as "Being Processed".  DON'T DO BUSINESS WITH THIS COMPANY!  IT'S A RIP OFF!

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