Outmarket/Vocus PR Web All money is required up front for a reason- they don't deliver Beltsville Maryland
The first flag should have been that they require full payment up front for the year's worth of "service."
Our first press release read like it was written by a 6th grader. After complaining and spending more time doing what we paid them to do, they assigned a different account person, who was on the job for a short period, then another perosn was assigned. This last one took the cake- when asked to send a press release in advance of a tradeshow, he sent it out on the very last day of the show and blamed "an unknown glitch" for the error. I asked him to inquire into the glitch to no avail.
Our contract expiration date was somehow changed to expire before our last press release was due to go out.
A telephone call was scheduled with their sales manager to discuss the evenst of the last year. Immediately prior to the call, the sales manager cancelled. we've not heard back.
If anyone wants to join our lawsuit, contact me.