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  • Report:  #1513969

Complaint Review: Overstock

Overstock.com Didn’t Deliver Item Still in China

  • Reported By:
    Teri — San Diego United States
  • Submitted:
    Fri, November 26, 2021
  • Updated:
    Sat, November 27, 2021

The company didn't disclose that the item was coming from China it's an article of clothing it does say that it was supposed to be delivered today I needed it by tomorrow to take on a trip with me now they're saying they have no idea when it's going to be shipped because it still going through customs I tried to cancel the order and it's not allowing me to cancel I don't need it when I get back it was specifically for a particular event at a trip I need to go out and buy some thing comparable so I will have it on my trip they told me when I get it I will have to pay to ship it back I will be gone for a month there will be nobody at my home to receive it.

Very bad business not saying that it's coming from China had I known I never would've ordered it.  The corporate phone number listed is disconnected

 

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