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  • Report:  #956476

Complaint Review: Overstock.com

Overstock.com Not new. Opened/returned/damaged sold as new. Internet

  • Reported By:
    Tim — Windsor California United States of America
  • Submitted:
    Thu, October 18, 2012
  • Updated:
    Thu, October 18, 2012

I purchased a new CD player a few days ago and it arrived broken and damaged. I bought this as a "new item" and it was not listed by Overstock as used, damaged, or open. 

The shipping box was in perfect condition. I assume they knew the broken and damaged condition when the item was placed in the shipping box. The item was in a very beat-up box that appears re-opened and re-closed several times. Obviously not in new condition. 

It appears the item was really an opened/returned/damaged item, not new, and not worth the $120 I paid. I can purchase this item new for $142.95 and get better customer service. Why would I pay $120 for a broken CD player?

Overstock.com needs to return my money, pick up their damaged item, and correct the false claim, showing the item as new.

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