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Overton, Russell, Doerr And Donovan, LLP demanding and vicious letters, lying and stating that I never called them or paid them anything Clifton Park, New York
I received a bill originally from the company I had gotten the MRI from and had paid what I could for a couple months. Then in December, with no notice at all, I get a letter from these guys, stating that I owe $492.37 and it needed to be paid now. I called and talked to someone and that person said it was a general letter and as long as I send something that was okay, it would be taken off the account. January, I get another letter, another nasty letter. This time stating that since the bill was so high, I could only make payments of at least $100. I called again, January 20th. Different person, but they stated the same thing, general letter, as long as I was sending in something, it would be taken from my account. I always write down the check number, the amount and the date of the check of the bills I send out for everything, so I have documentation, not just for them, for everything I do. I have Sept, Nov, Dec, Jan, Feb, Mar, April, May. What gets me, I sent the May check out on the 3rd and the letter I received today from them was dated the 2nd. I haven't received anything from them in about 2 months and they are saying I have failed to make satisfactory arrangements with their office regarding payments of this outstanding balance. Really? Then why is the balance at least half of what is it is when this whole garbage started because it shouldn't have started in the first place? I never got a letter from the physicians offices saying they were going to be putting me in a collections office, even though I was paying on it every month. I called their number this evening, after hours, left a very nasty message and told them I will be calling them tomorrow and I better be talking with someone that actually knows what they are doing tomorrow. Because it sure as heck seems like who ever works there who types their letters and answers their phones have no idea. I have already researched the attorney general office and started to fill out that paper work as well, so in the end, I may not be paying the rest of this bill, this lawyers office may be.
1 Updates & Rebuttals
shelly
North Carolina,United States of America
Called the Company on 5-12-2010
#2Author of original report
Fri, May 14, 2010
I asked for someone in charge. She asked what she could do for me and I stated that I had received a nasty letter stating that I had never contacted the company in regards to my account about paying it off, when in fact I had contacted the company twice and my account has been paid off more than half off by this time. She stated that it was a general letter that a computer generated the letters and they do not have control over them. I said, I am not a general person, I am me, I have different circumstances than the next person and these letters are coming from your company, so yes, you do have control over them. I do not appreciate getting these nasty and lying letters from companies when I am working hard for the money I am receiving and doing the best that I can every month and apparently that is not good enough for you all. She state that it has been noted on my account that you have called the company twice and that you have been sending money in every month and your balance has gone down and that this last letter was your final notice. My final notice? So what happens after that, you will garnish my wages? You will go into my bank account? What will happen? No, that will not happen. Are you sure, because you just said, this was my final notice. So, what is going to happen, because if my wages are garnished or I see that this company went into my banking account, you can expect a lawsuit, far more than what I ever owed this so-called medical company in the first place. I am writing this down lady - you stated to me, that my wages will not be garnished and my accounts will not be touched, even though this was my final notice, and hung up. I can't wait.