Complaint Review: Oxford Health Care

I contacted Oxford Health Care to get my W2 tax form since it was already late February and none had arrived. After being transferred and leaving countless messages which were not returned, I had my husband call. He got in touch with Becky from Oxford Health Care. After asking how to get a copy of the W2 form, Becky told him that a second copy of the W2 cost $10. He explained to her that we had never recieved the first copy. To no avail he pleaded his case with her. She continued to cite company policy even though she admitted that the W2 probably got lost in the mail. After this episode I decided to warn others about the wrongful business practices of Oxford Health Care so they might not be victimized as I was.

Renata
Gulfport, Mississippi
U.S.A.