Oxmoor House ripoff Tampa Florida
I ordered two cookbooks of the same title via mail order. I received one book although I was charged for two books. I sent payment for one book with an explanation why full payment was not sent and that the other book was not received.
I am now receiving bills for the book that I never received. Of course, the company does not give a phone number in any correspondence and the web site cannot be displayed.
Molly
Goose Creek, South Carolina
1 Updates & Rebuttals
anti
Irvine,California,
Contact info
#2Consumer Suggestion
Fri, August 23, 2002
The moment I checked the site was up, so I copied you the contact info from it: (www.oxmoorhouse.com)
Contact Information
The Oxmoor House Customer Relations office may be contacted by the following telephone and fax numbers, and physical and e-mail addresses:
E-mail:
OxmoorHouse. (This is a link, you can click on it on the site.) Your request will be reviewed and any necessary adjustments will be made. A Customer Relations Team Member will contact you only if further information is required.
Toll-free number:
1-888-891-8935. We are available to answer your call Monday through Friday, from 7:30 a.m. until 7:00 p.m. Central time. For the shortest possible wait, call Tuesdays, Wednesdays, or Thursdays between 10:00 a.m. and 5:00 p.m. Central time. To help us serve you better, please have your account information in front of you when calling.
Toll number:
205-445-6560. Same hours as above.
U.S. Mail:
Oxmoor House Customer Relations, 820 Tom Martin Drive, Birmingham, AL 35211. Please include as much information as possible including name, address and account number.
Fax:
205-445-6835. When faxing, please include as much information as possible, including name, address and account number.