Complaint Review:
P&P Small Engines
Bad Online Experience P&P Small Engines, DBA cubcadetpartsnmore.com
I was searching online for the best price for lawnmower blades for my Cub Cadet riding mower. I searched many sites, including cubcadet.com, homedepot.com, mowergeek.com, messicks.com, partstree.com ALL have 942-04312 part number as a 2-blade set (2-in-1).
Because of lowest price, I ordered the two blades sets from P&P Small Engines of Des Moines IA, who do business as CubCadetPartsnMore.com online. They sent me 2 blades instead of 4. I called to tell them of the error, and he said, "No, that part number is only a single blade". I said OK then I want to return the blades for a refund. He said, "No, I'm not taking them back".
So, I have been ripped off by this company, and I want to warn others of this business so they do not have the same experience.
1 Updates & Rebuttals
Justin
Des Moines,Iowa,
USA
Listing Mistake
#2UPDATE Employee ..inside information
Tue, February 23, 2016
Hello, I work for this comapny and can assure you that this was an unintantial mistake. We offered to refund the item if it was returned.
P&P Small Engines is a family owned business that prides itself in customer servive. We welcome anyone to call us with any questions or concerns.