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Pacific Audit Solutions Imperial Parking Canada Corp Impark Imperial Parking (US) Inc Ms. Van Nguyen, Senior Manager, Service Delivery Noreen Ali, Manager Ty Stafford, President/CEO Van Loudfoot, Senior Manager, Service Delivery PARKING GARAGE SCAM Vancouver BC
My first impression was this company is running a scam, then I read the reviews here and my feeling is reinforced, THIS COMPANY IS CRIMINALLY CORRUPT. The parking garage in Portland Oregon where I received my ticket gave EVERYONE a ticket in "Lot 121". The payment machine was not working, this is a common theme in these complaints, and there was NO ATTENDANT present, except that the light was on in the little booth and someone clearly was present to hand out $49 tickets by the handful. It was Sunday, June 3 2018, and there were very few cars parked in the lot (I guess local Portlanders are hip to this scam!) and the gate was up (how welcoming). I can definitely see the profit motive behind ticketing everyone instead of running an honest business.
I read that because this is a private company, payment of the fine is optional. I have dutifully sent my complaint to the company but have heard no response. I think refusing payment is the best approach, since they are using fear and intimidation to force people to pay a huge fine for falling into their trap, and their action is legally indefensible.
Are you an attorney reading this review? It's time for a class action lawsuit! What are you waiting for? These jerks are making a fortune!
The parent company of Pacific Audit Solutions is here: https://www.impark.com/contact-us/
They are a Canadian company, so this is an international scam operation.
They operate in 16 Canadian cities and 10 American cities, according to their website.
The attendant issuing tickets there was hiding out of sight, but the light was on in the toll booth.
The ticket was issued to me minutes after I walked away from my car, at 3:19pm, I arrived at 3:10.
They hide until people have left their cars, knowing full well that the machine is “out of order” and issue tickets when they walk away.