Complaint Review: Pacific Home Remodeling

My report is about the incessant phone calls from Pacific Home Remodeling and about the rediculous price quote. After getting about 3 calls per week from them for the last several weeks I finally "caved" and went ahead and scheduled a sales person to come out. In my discussion with the scheduler and dispatcher I said several things: 1) I am not interested in any Textcoat type of product; I just need to have the house painted 2) Please let the salesman know beforehand that I will not be purchasing anything in the next few months because I'm currently unemployed and 3) I am not interested in financing any work on the house. I also asked how long the presentation will be since I am quite busy looking for work. She said about 45 minutes. I said that seems like a long time to measure and leave me an estimate. 

Bottom line is, the young man showed up and stayed 2 1/2 hours with his way-to-long presentation of little science experiments as he showed me his TextCoat 2.0 product -- this after I had explicitly told the scheduler that I'm not interested in that type of coating for my house, and that I just want Paint!! When I said I had to go to a meeting (at 2 hours and 10 minutes) the young man complained that he hadn't gotten to the pricing and continued talking for another 25 minutes. Oh, the pricing. REALLY? $24,000 to fill minor stucco fractures and paint a 840 sq. ft. house with basically extra-thick plastic coating? REALLY? $24,000? It was the same price he had said was charged to other home owners in his book of samples, with what looked like much much larger homes!

I finally had to get up from the table, excuse myself, and disappear into my bedroom to get him to leave! And he did leave without leaving me the written estimate or any business card. Obviously this guy was not a painter; he was here to hard sell a product. He ranted on and on about how he "cares more about my house than I do" and how "some people need a push" to get stuff done. Very very unprofessional.

In the near future, when I am ready, I will go to the paint store, pick up a few business cards for local painters and get a Professional painter to come paint the house. Not some rip-off trying to sell a product. And, I will do what I can to get them to stop calling me. Perhaps a note to the Federal Trade Commission....