Complaint Review: Pacific Webworks

Even though I never received anything from Pacific Webworks, I fulfilled my contract paying them the required $59.95 each month for 2 YEARS! ($1438.80) I considered it my own IDIOT TAX for having signed the contract in the first place. Two months before the contract was to expire I called them to alert them to end the withdrawls at the contract completion and was assured it was scheduled.

Due to illness I was not as watchful of my account as I should have been and found that they had TAKEN 2 additional payments from my account. When I again called them I was treated with incredible arrogance from almost every "agent" I had the displeasure of speaking with. It took considerable argument to have them cease the withdrawls because they claimed I still owed them additional. I was forced to send proof to them from my bank that all 24 payments had been made.

Even after that (3 months worth of costly phone calls, insults, and repeatedly trying to reach Brett Bell - the Company Controller (son of the CEO), I have recieved only one payment back. They have refused to send the balance.

Just think, if they do this to multiple accounts it can make for a healthy illegal income!

Mary
West Chester, Ohio
U.S.A.