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  • Report:  #1327874

Complaint Review: Pacific youth Skin Care

Pacific youth Skin Care added an expensive product to the trial product I ordered. Supposedly gave you a 14 day period to return and cancel but would not honor that when I called on the 14th day. Tampa, Fl 33684 Florida address

  • Reported By:
    Drew — hunt Texas USA
  • Submitted:
    Tue, September 13, 2016
  • Updated:
    Tue, September 13, 2016
  • Pacific youth Skin Care
    Internet
    USA
  • Phone:
    888-984-8392
  • Category:

Terrible company.  I responded to an internet ad touting an eye cream serum for an introductory offer of $4.99. during the checkout process they kept pushing other products. They made it look like those products were very cheap as well for an introductory offer. I purchased another product for about $24. Being familiar with this type of ad , I looked to see if I was signing up for subscription etc. There was nothing evident. I was shipped a 3rd product I did not order and assumed it was part of the trial. Did not receive the products until almost the 10th day after ordering; and on the 14th day was billed $94. I called the company , total jerks, would not refund the full amt. Did refund half after I insisted on talking to supervisor. I pointed out to her I had not gotten a receipt with prices on it even in the shipment; and she could not provide one; I was not given the 14 days to try the product since they took so long to ship; and when I pointed out it was just 14 days now she said I should have called on the 13th day.  Totally angry . I will not buy from this ripoff company even if the products are the best ever.  Stupid me;

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