Paid Response ripoff Defective Software & Poor Customer Service I can't seem to get anyone to respond to my request for a refund. Calgary Alberta
I ordered People Finder Software along with the free software called Digital Protector & the Collectors Software Kit. Unfortunately, I couldn't open the software. I receive a message stating "The page cannot be found. The page you are looking for might have been removed, had its name changed, or is temporarily unavailable."
I have tried via email to contact support@paidtyping.com on 5/31/03 and 6/5/03. Also, I've emailed paidresponse@wiredup.com on 6/4/03 and 6/5/03 regarding help with this program (among the many other times that I have sent emails).
Unfortunately, neither one of them have responded. I've also tried to use the Online Service Desk, yet it is always offline. On 6/18/03 and 6/21/03, I tried to email the online representative @ dayna@ehelper.org within the required times stated on the website and I haven't received a reply.
I can't seem to get anyone to respond to my request for a refund. Their customer service is not to be desired. This company takes their money for the product quickly, but doesn't care about the customer after the sale is made.
Cheryl
Norfolk, Virginia
U.S.A.