Complaint Review: Paintballgear.com Action Village Inc.

I placed an order with paintballgear.com on October 18, 2001 in the amount of $166.45. I was notified by this company, by email, that my order could not be shipped because I have a post office box and needed to have another address (other than P.O. Box) on file with my bank. On November 21, 2001 my bank statement showed where my order had been processed, even though the money had already been spent after your company told me my order couldn't be shipped. This action caused several of my checks to be returned for insufficient funds and cost approximately $245.00 (overdraft charges) as well as my account being temporarily closed while Wells Fargo Bank investigated this case for possible fraud.

I feel your company is responsible for these charges due to the length of time from when the order was placed and when my account was actually credited, as well as the fact that I never received the product. Therefore I would like you to cancel my order with you and refund my $166.45 as well as pay the $245.00 to Wells Fargo Bank that was charged to me due to your negligence.

Pamela
Santa Clara, New Mexico