Complaint Review: Palisade Collections

WHEN TRYING TO PURCHASE A HOUSE A CLAIM CAME UP ON MY CREDIT REPORT FOR $892 WITH PALISADE COLLECTIONS NAME BESIDE IT.

WHEN TRYING TO CONTACT THEM I REALIZED I ONLY HAD A FAX NUMBER ON THE REPORT. I THEN REFERRED TO THE INTERNET TO ACQUIRE A TELEPHONE NUMBER FOR THE COMPANY. THE NUMBER I FOUND WAS 18007273572. WHEN I CALLED THE NUMBER A FORIEGN WOMAN INFORMED ME THAT I WOULD HAVE TO CALL ANOTHER NUMBER. SHE THEN GAVE ME 18668770008. THERE I SPOKE WITH SOMEONE BY THE NAME OF HENRY SMITH. HE PROCEEDED TO TELL ME I OWED $892 TO ATT FOR PAST BILLS. WHEN I ASKED HIM WHICH BILLS HE WAS SPEAKING OF HE TOLD ME THAT HE DID NOT HAVE THAT INFORMATION THAT I WOULD HAVE TO CONTACT ATT AND GAVE ME AN ACCOUNT NUMBER.

WHEN I CONTACTED ATT WITH THE ACCOUNT NUMBER THAT WAS GIVEN TO ME, I WAS TOLD THE ACCOUNT NUMBER WAS NON-EXISTANT. I THEN CALLED PALISADE BACK TO SPEAK WITH HENRY AGAIAN. ONLY THIS TIME HE KEPT PUTTING ME ON HOLD AND TELLING ME I NEEDED TO TRUST HIM. SO SAY THEY SENT ME A LETTER AT AN OLD ADDRESS AND COULD NOT SEND ANOTHER TO ME UNLESS I PROMISED TO PAY HIM OVER THE PHONE. WHEN I REFUSED TO PAY, HE BEGAN TELLING ME THAT ATT WOULD NOT BE ABLE TO HELP ME AND THAT THE ONLY INFORMANTION HE HAD WAS A DOLLAR AMOUNT AND THE YEAR.

WHEN I COULD NOT GET ANYWHERE SPEAKING WITH HIM, HE TRANSFERRED ME TO CHRIS PATELLE. CHRIS THEN BEGAN TO GIVE ME THE SAME INFORMATION BUT TOLD ME HE COULD FAX ME THE LETTER THEY SUPPOSEDLY SENT TO ME. I THEN ASKED HIM FOR A NUMBER DIRECTLY TO HIM SO THAT I COULD REACH HIM IF I HAD ANY TROUBLES WITH THE FAX. HE GAVE ME 18668770039 EXT. 5270. I WAITED AND OF COURSE NO FAX.

I CALL BACK TO SPEAK WITH CHRIS TO TELL HIM THAT I WANT TO DISPUTE THE CLAIM. HE THEN TELLS ME THAT I NEED TO DO THAT THROUGH ATT. I ASKED HIM HOW WAS I SUPPOSED TO DO THAT IF THEY CAN NOT HELP ME. I THEN TOLD HIM THAT THE BURDON OF PRROF WAS ON HIM AND HE NEEDED TO PRESENT WITH WITH EVIDENCE THAT I OWED THE MONEY. AFTER THAT HE TOLD ME I NEEDED TO PROVE I DID NOT OWE THE MONEY.

WE WENT ROUND AND ROUND AND ONCE AGAIN I WAS PROMISED A FAX I STILL HAVE NOT RECIEVED, SO ON MONDAY MORNING THIS WILL BE SENT TO MY LAWYER. I HOPE THAT EVERYONE DOES NOT HAVE THE LUCK I HAD.

Renee
jackson, Mississippi
U.S.A.