Palisades Collections ripoff! Duluth Georgia
I just received a copy of my credit report and guess what's on it? It states Palisades Collections akd OSI Portfolio Services says I owe $187 plus interest to them for an AT&T bill I never had. I have always used the same phone company for as long as I can remember which I am still with, and it's not AT&T!!
I first called this number 1-800-425-0006 and spoke to someone in India, which is the new so called "Call Center", this person was very rude and hateful and said I owed this amount and need to pay it!!! I argue with them forever and spoke with a so called Supervisor who gave me another number which was 1-866-877-0008 and told me I would need to speak with someone there. I called that number and spoke with someone in (Guess?) India. It is pretty sad that I country is coming to this, where ALL call centers are now in other countries!!
Well, I spoke with someone there who gave me another number to AT&T and to talked to them about this debt. I called AT&T and spoke with someone who stated that they could not help me, that I would have to call customer service at AT&T... whom I thought I was already calling. I waited and waited on the phone during my lunch time when I finally had to hang up. I will be calling again when I have more time to hang on the line for service!!
When I was talking to the first number called they told me that the phone company I had (and still do have) leased out time to AT&T for long-distance service and it was billed to my phone number and was on my bill that I received monthly. I don't remember any of this being billed on my present phone company's bill from back in 1998. I told them I never had long-distance with AT&T and they stated that they didn't care it I owed it or not that it would be on my credit report until it was paid, they were very rude, like I stated above. We need to do something about this company and AT&T, as AT&T is not helping either!
I hope that this will help other people that is having trouble getting their credit report cleared up too!!!!
North West Texas
Amarillo, Texas
U.S.A.
1 Updates & Rebuttals
Corina
Beverly Hills,California,
U.S.A.
You need to do a statitory challange
#2Consumer Suggestion
Wed, March 10, 2004
Under the FCRA (fair credit reporting act) the reporting agancy has 30 days to prove the validity on any or all information put on your credit bureau. You can ask for proof right to the original aplication form. If the reporting agency doesn't provide that to you in under 30 days the info must be erased. This is governed under a federal act. You can call the Credit Bureau of California, they helped me a lot and take this kind of thing very seriously. They have a 24h info line that talks more about this stuff. 1 800 727 0780