Complaint Review: Palm Bay Chevrolet

In my experience with Palm Bay Chevrolet, i found some of the salesmen to dishonest, misleading, and rude. On June 26, 2004 I called Palm Bay and spoke with Brian. At the time they had a special (commericial on televison) that they would give you $10,000.00 for make and year car. He confirmed this was true. He set a appointment for me Tues. morning @ 9:30am. He said come in and drive home in a car from us. I still thought it was to good to be true. I asked him "what is the catch?", he replied "there is no catch, come in and drive home in a new car."

I arrive Tues morning with my children, excited about driving home in something else. 1. My name was not in the computer for an appointment. 2. He didn't remember who i was or the conversation. 3. He wouldn't come out from where ever he was. 4. I went though some paper, confirmed again about the trade in, and told the salesmen what vehicles I was interested in. He said those were fine, but he wanted to show me the 2004 caviler first. After much pressure I told him I was not interested in that car. Then he told me that the $10,000 trade in is only for buying a 2004 truck, not anything else. I asked to speak with Brian, they would not let me. He told me I should have read the fine print on the commercial, the conversation continued to be rude in front of my 2 children.

Ms. t
cocoa, Florida
U.S.A.