Complaint Review: Palm Loan Advances

Palm Loan Advances fraudulently took 30.00 from my account which sent me into overdraft which is an  34.00 charge. When I called them the first time they offered to send me a $100 gas card which I refused. The lady said I would get my refund in 30 days and when I rebuked she then hung up on me with no resolution.

They claimed I went to their website and agreed to a 30.00 application fee. I have never been to their website nor have I ever heard of them. It makes no sense to be broke and agree to a 30.00 fee.

I called the next day and got agent 032 who told me to verify some things which i denied. I asked to speak to a supervisor and after 30 minutes I spoke to a Ramona Sanchez who kept telling me I went to the website and agreed to be charged for an application which makes no sense to me. Before coming with a resolution she also hung up on me.

I need my 30.00 plus the overdraft fee of 34.00. I do not know how they were able to write a check in my name. Please help!